Program Office

Skilled experts who help ensure success at every step

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In many ways, the success of a project can be determined by the expertise of the Program Office.

If you have the right people driving the process, you’re more apt to seize on critical business opportunities and increase your return on investment. If you don’t, you’re putting your business at risk of compromising its goals.

At Capmation, we know how important a skilled Program Office is to your success, so we have the right people in place who:

  • Work closely with stakeholders to understand the current and future state
  • Identify opportunities and analyze business requirements
  • Define and document project objectives and milestones
  • Create sound product strategies
  • Collaborate with stakeholders to identify and resolve issues
  • Manage Agile ceremonies such as stand-ups, sprint reviews and retrospectives
  • Ensure the team has the resources needed to succeed
  • Manage project risks and issues
  • Conduct user acceptance testing (UAT) to ensure your solutions meet your business needs
  • Ensure the team is on track to complete the project on time and within budget

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How our Program Office positions you for success

We’re driven by your business goals, not sales

Our accounts are managed by our executive team and our program office, not sales people. That enables us to approach your project from a more strategic and technical perspective. Rather than just selling services, we’re focused on uncovering critical needs and developing more holistic solutions.


You’ll work with experts in program and project management

Our experienced business analysts, project managers and product managers are adept at overseeing diverse projects; understanding how to effectively manage risks, budgets, and timelines; and addressing challenges that may arise during the project lifecycle.


We invest more time in strategic planning and alignment

We invest time up front to ensure that your projects and programs are aligned with your organization’s goals. We conduct multiple whiteboard sessions to understand your business and your business needs, and our proposals are a team effort. Our BAs work closely with a tech lead, an architect, and also other BAs or PMs to ensure we present the best solution for your long-term success.


We provide education on Agile, if needed

While more and more organizations are using the Agile methodology, not all clients are familiar with it. Our program office members are Scrum certified and can educate our clients on the process. This allows us to collaborate more effectively, and our clients benefit from seeing results and giving constant feedback. Having clients involved throughout the process allows everyone to work more efficiently to deliver value.


We incorporate Sprint 0 before the development work begins

At the core of any successful project is proper planning and preparation. That’s why we incorporate Sprint 0 at the start of each project. During Sprint 0, we define clear project goals and requirements, prioritize features, set realistic timelines and budgets, prepare the development environment, and build team cohesion. By working collaboratively with stakeholders, we ensure that everyone is on the same page and working towards the same goals.


We establish and maintain strong communication

Clear and transparent communication is critical in project management, which is why we establish communication and reporting frameworks to keep stakeholders informed about project progress, risks and issues. Our goal is to ensure that all stakeholders have the information they need to make informed decisions that contribute to the project’s success.


We bring soft skills driven by core values

Besides all of the business and technical skills our program office brings to the table, we know that soft skills are just as important. That’s why we’ve created a culture driven by our core values. We take into consideration the human aspect of your IT experience, and we approach every relationship with a focus on honesty, accountability, humility and assuming best intentions—all of which build trust and create more successful partnerships.


Ready to put our Program Office to work for you?

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